Health and Safety Policy

Our Commitment to Health and Safety

We take the health and safety of our staff, associates, learners and customers very seriously. We aim to provide a safe and supportive environment wherever we work whether that is on site with clients or within our own facilities. Our goal is to prevent accidents, protect wellbeing and ensure that everyone returns home safely each day.

We comply with all relevant UK health and safety legislation including the Health and Safety at Work Act and the Management of Health and Safety at Work Regulations. We continually review our approach so we can strengthen our Safety Management System and maintain a culture where safety comes first.

How We Manage Health and Safety

We operate a Safety Management System that supports the planning, delivery and ongoing improvement of our safety standards. Our approach includes the following

Policy

Clear objectives that outline our commitment to safe working practices.

Organisation

Defined responsibilities across our team to support consistent safety leadership.

Competence

Training and development to ensure staff and associates have the knowledge and skills needed to work safely.

Communication

Open communication channels to share safety information, raise concerns and encourage proactive reporting.

Planning and Implementation

Risk based planning which identifies potential hazards and sets out the controls required to manage them effectively.

Performance Monitoring

Regular checks, inspections and audits to confirm that safety measures are working.

Review

Annual reviews to evaluate performance and identify opportunities to strengthen our arrangements.

Roles and Responsibilities

Managing Director

Provides overall leadership for health and safety across the business and ensures that appropriate resources, policies and controls are in place.

Directors and Managers

Support the Managing Director in delivering our strategic H and S commitments. They monitor working arrangements, liaise with clients and ensure that staff have the right equipment, training and support.

Consultants, Trainers and Assessors

Implement safe working practices while delivering services to clients. They are responsible for identifying hazards, completing risk assessments and reporting concerns.

Apprentices

Are given additional supervision and support due to their level of experience. Young person risk assessments and safeguarding measures apply.

Personal Protective Equipment

Where risks cannot be fully controlled through other means we supply suitable personal protective equipment. All staff and associates must use and care for their PPE responsibly and report any defects immediately.

Working on Client Sites

When working at height, using equipment or operating in client environments, our team follow detailed risk assessments and site rules. We always comply with client safety requirements and ensure that our staff are briefed on hazards, controls and emergency procedures before work begins.

Fire Safety

Our premises contain appropriate fire detection and firefighting equipment. We carry out fire risk assessments and practice drills. When working on client sites we follow their fire arrangements.

First Aid

Qualified first aiders are available in our main office. For off site work we agree first aid arrangements with clients to ensure appropriate coverage.

Risk Assessments

All core activities are risk assessed and reviewed regularly. Consultants complete additional site specific assessments before beginning work at any new location.

Control of Hazardous Substances

Staff are informed about any substances that could present a risk. Safety data sheets and COSHH assessments are available and must be followed.

Equipment Safety

All electrical equipment is inspected periodically. Staff must never use personal electrical appliances on client sites unless authorised.

Accident Reporting

All accidents and near misses must be reported without delay. Serious incidents follow the RIDDOR reporting process. Our Safety Advisor investigates accidents to identify causes and prevent recurrence.

No Smoking

Smoking is not permitted in any of our workplaces, vehicles or training environments.

Consultation and Communication

We encourage a positive safety culture where staff feel comfortable raising concerns. We involve employees in reviewing procedures and improving safety performance.

Continuous Improvement

We audit our Safety Management System regularly and review progress against our objectives. Improvements are planned each year to strengthen our approach and reduce risks further.